Remote Luxury Travel Experience Specialist

manatal-264; Boston (MA); Remote; USD 52.000 - 76.000; Vollzeit

Benefits dieser Stelle

Fully remote position

Flexible schedule

Career development

Travel-related perks

Training provided

Zusammenfassung

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences from a fully remote setting. You will support clients before, during, and after trips with professional service, attention to detail, and a commitment to excellence, all from home.

You will collaborate with clients to ensure personalized itineraries, seamless reservations, and timely updates, while maintaining thorough records and adhering to agency

Qualifikationen

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Aufgaben

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Kenntnisse

Communication

Customer service

Remote work

Organization

Digital tools

Travel enthusiasm

Tools

Booking platforms

Communication software

Jobbeschreibung

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences from a fully remote setting. You will support clients before, during, and after trips with professional service, attention to detail, and a commitment to excellence, all from home.

You will collaborate with clients to ensure personalized itineraries, seamless reservations, and timely updates, while maintaining thorough records and adhering to agency