Remote Luxury Travel Experience Specialist

manatal-264; New York (NY); Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Fully remote position

Flexible schedule

Travel perks and discounts

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences from a fully remote location.

You will work with clients before, during, and after trips, ensuring high-quality service, attention to detail, and seamless coordination. The role emphasizes professional communication, personalized support, and a passion for delivering exquisite travel experiences.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Strong communication

Customer service

Independent remote work

Organization

Tech-savviness

Travel passion

Tools

Booking platforms

Communication software

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences from a fully remote location.

You will work with clients before, during, and after trips, ensuring high-quality service, attention to detail, and seamless coordination. The role emphasizes professional communication, personalized support, and a passion for delivering exquisite travel experiences.