Remote Luxury Travel Experience Specialist

Manatal; Miami (FL); Remote; USD 42,000 - 57,000; Full time

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service and personalized support before, during, and after trips.

You will work closely with clients to ensure travel needs are handled with professionalism, attention to detail, and a commitment to excellence from your home office.

Qualifications

• Excellent verbal and written communication skills.
• Experience delivering customer service in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfort with booking platforms, email, chat, and CRM tools.

Responsibilities

• Provide responsive customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations and itinerary updates.
• Communicate travel details, requirements, and agency guidelines clearly.
• Monitor bookings for accuracy and confirm client satisfaction.
• Resolve client questions with a solutions-focused mindset and maintain records.

Skills

Communication

Customer service

Remote work

Organization

Digital tools

Travel passion

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service and personalized support before, during, and after trips.

You will work closely with clients to ensure travel needs are handled with professionalism, attention to detail, and a commitment to excellence from your home office.