Remote Luxury Travel Experience Specialist

Manatal; Boulder (CO); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Career development

Travel-related perks & discounts

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to help clients plan and manage exceptional travel experiences. This fully remote role emphasizes personalized service, meticulous coordination, and a commitment to excellence before, during, and after trips.

You will work with clients to tailor itineraries, manage reservations, share documentation requirements, and ensure bookings stay accurate.

Qualifications

• Customer service experience in travel, hospitality, or related field preferred.
• Strong communication and interpersonal skills.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Strong communication

Interpersonal skills

Customer service experience

Remote work ability

Organizational skills

Detail orientation

Digital tools & platforms

Travel industry knowledge

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to help clients plan and manage exceptional travel experiences. This fully remote role emphasizes personalized service, meticulous coordination, and a commitment to excellence before, during, and after trips.

You will work with clients to tailor itineraries, manage reservations, share documentation requirements, and ensure bookings stay accurate.