Remote Luxury Travel Experience Specialist

manatal-264; San Francisco (CA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Career development

Travel-related discounts

Team training

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences for clients from home. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

You will collaborate with clients to ensure travel needs are met with professionalism, attention to detail, and a commitment to excellence from the comfort of your home.

Qualifications

• Experience in travel, hospitality or related field.
• Excellent communication and interpersonal skills.
• Ability to work independently in a remote environment.
• Strong organizational skills and attention to detail.
• Comfort with travel planning tools.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication

Customer service

Remote work

Organization

Digital tools

Travel passion

Tools

Booking platforms

Communication software

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences for clients from home. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

You will collaborate with clients to ensure travel needs are met with professionalism, attention to detail, and a commitment to excellence from the comfort of your home.