Remote Luxury Travel Concierge for Private Journeys

Manatal; Miami (FL); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Travel perks

Growth opportunities

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant - Customer Experience to support clients from initial inquiry to post-trip follow-up, delivering a seamless, personalized luxury travel experience. This client-facing role emphasizes attention to detail, exceptional service, and a passion for travel.

The position is 100% remote, with opportunities for growth, access to travel perks, and a collaborative team environment dedicated to high-quality itineraries and attentive client

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service background (travel, hospitality, or service-related experience preferred).
• Highly organized with strong attention to detail.
• Comfortable using technology and learning new booking platforms and systems.
• Reliable, proactive, and able to manage multiple client requests efficiently.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
• Maintain clear documentation and update booking systems as required

Skills

Verbal communication

Written communication

Customer service

Attention to detail

Tech savvy

Booking platforms

Job description

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant - Customer Experience to support clients from initial inquiry to post-trip follow-up, delivering a seamless, personalized luxury travel experience. This client-facing role emphasizes attention to detail, exceptional service, and a passion for travel.

The position is 100% remote, with opportunities for growth, access to travel perks, and a collaborative team environment dedicated to high-quality itineraries and attentive client