Remote Loyalty Care Specialist (Evenings/Weekends)

7Seventy; Northern (KY); Hybrid; USD 23,000 - 26,000; Full time

Job summary

7Seventy in the United States is seeking a remote Customer Care Associate to support inbound inquiries related to loyalty programs, resolve issues, and deliver professional service in a home-based setting.

The role requires at least 2 years of customer service, proficiency with MS Office, and the ability to navigate multiple systems. Training is remote, shifts include evenings and weekends, with performance bonuses up to $350 per month.

Qualifications

• High school diploma or equivalent required.
• At least 2 years in customer service.
• Proficient with Microsoft Office and ability to use multiple systems simultaneously.
• Excellent verbal and written communication and problem-solving skills.
• Professional demeanor, reliability, and flexibility in a dynamic, remote environment.
• Availability for evenings and weekends; quiet home office with reliable internet.

Responsibilities

• Handle a high volume of inbound customer inquiries professionally.
• Assist customers with loyalty program questions and account details.
• Resolve issues and escalate according to procedures.
• Navigate internal systems and tools to document interactions.
• Maintain up-to-date knowledge of programs, promotions, and changes.

Skills

Customer service experience

MS Office Suite

Multi-system navigation

Verbal and written communication

Problem-solving

Attention to detail

Professional demeanor

Reliability and flexibility

Evening and weekend availability

Education

High school diploma

Tools

Microsoft Office Suite

Job description

7Seventy in the United States is seeking a remote Customer Care Associate to support inbound inquiries related to loyalty programs, resolve issues, and deliver professional service in a home-based setting.

The role requires at least 2 years of customer service, proficiency with MS Office, and the ability to navigate multiple systems. Training is remote, shifts include evenings and weekends, with performance bonuses up to $350 per month.