Remote Logistics Support Specialist - Global Freight

Placements24; Kimberley (AR); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Remote work

Medical aid

Retirement savings contributions

Paid annual leave

Job summary

Placements24 is seeking a Remote Logistics Support Specialist to provide comprehensive administrative and operational support to logistics coordinators and freight managers from a home office. The role involves handling global and domestic shipments, documentation, and carrier/client communications.

The ideal candidate has strong logistics knowledge, proficiency with TMS/WMS/ERP, and excellent communication skills.

Qualifications

• Proven experience in a logistics support, freight forwarding, or supply chain administration role.
• Strong understanding of international shipping processes, documentation, and terminology.
• Proficiency with logistics software (TMS, WMS, ERP) and MS Office Suite.
• Excellent written and verbal communication skills.
• Highly organized with meticulous attention to detail and accuracy.
• Ability to multitask and prioritize effectively in a remote setting.
• Self-motivated, proactive, and able to work independently with minimal supervision.
• Reliable high-speed internet and a distraction-free home workspace.
• A Bachelor's degree in Logistics, Supply Chain Management, International Business, or related field is preferred.
• Experience with customs procedures is a plus.

Responsibilities

• Provide remote administrative and operational support to logistics teams managing global and domestic freight.
• Coordinate shipment bookings, scheduling, and tracking.
• Manage shipping documentation including bills of lading, customs forms, and invoices.
• Communicate with carriers, customs brokers, and clients via email, phone, and online platforms.
• Troubleshoot and resolve shipping issues such as delays, damage, or documentation errors.
• Maintain accurate records in the logistics management system (LMS).
• Monitor shipment progress and identify potential risks or complications.
• Prepare reports on shipment status, performance, and logistics metrics.
• Collaborate with internal teams to ensure end-to-end logistics execution.
• Stay informed about international trade regulations and best practices.

Skills

Logistics support

Freight forwarding

Supply chain admin

International shipping

Documentation

Education

Bachelor's degree

Tools

TMS

WMS

ERP systems

MS Office

Job description

About the Role

Our client, a leader in global freight forwarding and logistics, is seeking a highly organized and detail-oriented Remote Logistics Support Specialist to join their virtual operations team. This role is crucial for providing comprehensive administrative and operational support to our logistics coordinators and freight managers, all from the comfort of your home office. The ideal candidate will possess a strong understanding of logistics processes, excellent communication skills, and proficiency in various logistics software platforms. You will be instrumental in ensuring the smooth execution of international and domestic shipments, managing documentation, and coordinating with carriers and clients. This is a fully remote position, offering flexibility and the opportunity to work with a global team without the need for daily commuting. If you are a self-starter with a passion for logistics and thrive in a remote work environment, this role in Kimberley (for administrative purposes, but fully remote) is an excellent opportunity.

Key Responsibilities

Provide remote administrative and operational support to logistics teams managing global and domestic freight. Assist in the coordination of shipment bookings, scheduling, and tracking. Manage and process shipping documentation, including bills of lading, customs forms, and invoices. Communicate effectively with carriers, customs brokers, and clients via email, phone, and online platforms. Troubleshoot and resolve shipping-related issues, such as delays, damage, or documentation errors. Maintain accurate and up-to-date records in the company's logistics management system (LMS). Monitor shipment progress and proactively identify potential risks or complications. Prepare reports on shipment status, operational performance, and key logistics metrics. Collaborate with internal teams to ensure seamless end-to-end logistics execution. Stay informed about international trade regulations and best practices in logistics.

Requirements

Proven experience in a logistics support, freight forwarding, or supply chain administration role. Strong understanding of international shipping processes, documentation, and terminology. Proficiency in using logistics software (e.g., TMS, WMS, ERP systems) and general office applications (MS Office Suite). Excellent written and verbal communication skills. Highly organized with strong attention to detail and accuracy. Ability to manage multiple tasks and prioritize effectively in a remote setting. Self-motivated, proactive, and able to work independently with minimal supervision. Reliable high-speed internet connection and a dedicated, distraction-free workspace. A Bachelor's degree in Logistics, Supply Chain Management, International Business, or a related field is preferred. Experience with customs procedures is a plus.

Benefits

Our client offers a competitive salary and a comprehensive benefits package, including medical aid and retirement savings contributions. This is a fully remote position, providing unparalleled flexibility and work-life balance. Employees benefit from the opportunity to work with a global team and gain exposure to diverse international logistics operations. Continuous professional development and training are provided to enhance skills in logistics management and technology. Paid annual leave and sick leave are standard. Our client provides the necessary technological tools to ensure successful remote work. Join a forward-thinking company that embraces remote work to attract top talent globally, offering a stable and rewarding career path independent of geographical location.