Remote Logistics Incident Analyst — Drive Incident Resolution

Transportation Insight, LLC; New York (NY); Remote; USD 50,000 - 75,000; Full time

Job summary

Transportation Insight is seeking a Logistics Incident Analyst to support incident management in the supply chain. This remote role (US) involves data entry, documenting incidents, and coordinating with carriers and clients to drive timely resolutions.

The ideal candidate will be highly organized with strong attention to detail, capable of concise written communication, and able to work both independently and in a team. AUS/Associate degree or equivalent experience required.

Qualifications

• Experience using Excel and SharePoint or similar systems.
• Strong attention to detail and organizational skills.
• Effective written and verbal communication.

Responsibilities

• Perform data entry and follow up with carriers and clients via email and phone.
• Gather and organize documentation for incidents under review.
• Summarize facts concisely and drive incident closure with corrective actions.
• Identify trends in client markets and participate in conference calls.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

Associates degree or comparable work experience

Tools

Excel

Microsoft SharePoint

Job description

Transportation Insight is seeking a Logistics Incident Analyst to support incident management in the supply chain. This remote role (US) involves data entry, documenting incidents, and coordinating with carriers and clients to drive timely resolutions.

The ideal candidate will be highly organized with strong attention to detail, capable of concise written communication, and able to work both independently and in a team. AUS/Associate degree or equivalent experience required.