Remote Logistics Coordinator - Life Sciences & Revenue

Cryoport Systems, LLC

Florida

Hybrid

USD 26,000 - 34,000

Full time

3 days ago

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Job summary

Cryoport Systems is seeking a Logistics Coordinator to join the Logistics Management team on a contingent basis. The role supports shipments, communications with carriers and clients, and daily revenue audits.

This remote position requires 2+ years in logistics or customer service, proficiency with Microsoft Office, and flexibility to work after hours or weekends as needed. You will help ensure accurate billing, onboarding new clients, and collaboration with Operations, Accounting, and Sales to

Qualifications

High school diploma or GED required.
Must be proficient in Microsoft Office, including Outlook.
2+ years of General Logistics management & Customer Service preferred.

Responsibilities

Monitor exceptions of live shipments and emails/portal alerts.
Escalate issues to Logistics Managers and coordinate with carriers.
Answer and route client and carrier communications; manage inbound calls.
Onboard new clients and handle order entry and approvals.
Perform daily revenue audits to capture shipment charges and fees.
Collaborate with Finance and the Quote Team to identify missing charges and discrepancies.
Ensure timely follow-up on revenue-related exceptions to improve billing accuracy.
Interact with Operations, Accounting, Management, Sales and other internal teams.
Complete administrative tasks and be prepared for other duties as assigned.