Logistics Center Technician/Back-up Driver

Cryoport Systems, LLC; Morris Plains (NJ); On-site; USD 30,307 - 33,751; Full time

Job summary

Cryoport Systems, LLC is looking for a Logistics Center Technician/Back-up Driver based in Morris Plains, NJ. This role focuses on managing temperature-controlled shippers, performing delivery and pick-up tasks while ensuring safety and efficient operations.

The ideal candidate should possess strong communication skills, a valid driver’s license, and a High School diploma or GED. Compensation ranges from $22 to $24.50 per hour depending on experience, with responsibilities spanning from inventory control to ensuring compliance with safety regulations.

Qualifications

• High School Diploma or GED is required.
• Must have a valid Driver’s license with a good driving record.
• Proven experience as a Delivery Driver.

Responsibilities

• Receive and test Cryoport temperature-controlled shippers.
• Perform shipment processing in Cryoportal 2.0.
• Ensure all job-related paperwork is accurate and completed.

Skills

Verbal and written communication skills

Self-motivation

Organization and prioritization

Team player

Education

High School Diploma or GED

Tools

Samsara Software

Forklift

Pallet jack

Job description

Cryoport Systems is a comprehensive supply chain partner for the life sciences industry, delivering specialized solutions to meet the challenges of the biopharmaceutical, cell and gene therapy, reproductive medicine, and animal health markets. Our offerings span logistics, BioServices and biostorage, cryopreservation, and consulting, ensuring the highest standards of quality and reliability for sensitive materials. With our expansive platform of management solutions and decades of temperature‑controlled supply chain expertise, Cryoport Systems helps Enable the Outcome™ by supporting certainty and precision in the supply chain, whether advancing groundbreaking therapies, supporting families on their reproductive journeys, or enhancing animal health programs.

Position Summary

The Logistics Center Technician/Back‑up Driver primarily focuses on the receiving, cleaning, testing, inventory control, and storage of Cryoport temperature‑controlled shippers. This role is also responsible, as needed, for the pickup and delivery of Cryoport’s temperature‑controlled shippers (also known as dewars) between Cryoport’s Logistics Center and client locations. The Logistics Center Technician/Back‑up Driver is also responsible for the reliable transport of items to and from destinations while maintaining all safety standards and good record keeping, ensuring all operational activities are executed accurately and in a timely manner, in accordance with specific procedures and processes as defined in Work Instructions.

Primary Responsibilities

• Perform the receipt and testing of all incoming Cryoport temperature‑controlled shippers.
• Perform all shipment processing in Cryoportal 2.0 in accordance with Work Instruction and SOP.
• Perform shipper cleaning process to ensure shippers maintain pharmaceutical elegance.
• Responsible for inventory cycle counts for fixed assets and consumable goods.
• Ensures all job‑related paperwork is correct, error‑free, and completed in real‑time as per SOPs.
• Effectively communicate and correspond with other business units, clients, drivers, etc.
• Regularly check SOPs and work instructions for assigned Logistics Center activities.
• Practice safely operating mechanical equipment, including a forklift, pallet jack, and handcarts.
• Ensure all activities are carried out in accordance with health, safety, and environmental statutory, regulatory, and company regulations.
• Works around hazardous substances and follows all safety guidelines to minimize exposure.
• Available for infrequent overtime work as necessary and to be willing to attend site, out of hours in the case of emergency or extraordinary work requirement.
• Assist in the supervision of temporary contract staff as required.
• To participate in client audits and facility presentations as needed.
• Deliver a wide variety of items to different addresses and through different routes.
• Follow routes and time schedule.
• Load, unload, prepare, inspect and operate a delivery vehicle.
• Ask for feedback on the services provided and address clients’ complaints.
• Use Samsara Software or equivalent to complete logs and reports required by SOPs.
• Follow DOT regulations and safety standards.
• Ensure all traffic laws are observed.
• Create a team environment and culture.
• Ensure safety precautions are implemented and maintained during transit and while in the warehouse.
• Perform other logistic center duties as assigned when necessary.

Competencies & Personal Attributes

• Possess excellent verbal and written communication skills.
• Team player who is involved in team functions and meetings as assigned.
• Have strong self‑motivation and the ability to work independently.
• Organization and prioritization skills with excellent attention to detail.
• Able to understand and comply with established company policies and procedures.
• Ability to perform highly in a fast‑paced environment.
• Ability to operate hand tools and mechanical equipment.
• Ability to operate personal computers.
• Ability to read supply requisitions and perform basic arithmetic.
• Willingness to continually embrace personal and professional development.
• Passion for, and alignment with Cryoport’s mission.
• A change agent and strong collaborator who is not afraid of challenging status quo.
• An individual who brings strong core values, quality, ethics, and integrity.
• A collaborative team player who embraces and champions the culture.
• Strong work ethic and ability to deliver results and meet commitments in a dynamic environment.
• Exceptional and dynamic communications skills with the ability to inspire and influence people at all levels, build consensus and commitment, and effectively drive change throughout the organization at a rate that fits the corporate culture.
• Exceptional organizational and planning skills, strong analytical abilities, and process orientation.
• Demonstrates a business process orientation to developing solutions.

Qualifications and Education Requirements

• High School Diploma or GED.
• Valid Driver’s license while operating company vehicles.
• Good driving record with no more than 2 traffic violations in the most recent 3‑year period.
• Proven working experience as a Delivery Driver.
• Must be able to lift/carry up to 20–80 lbs.
• Frequent physical activities, walking, lifting, standing, cleaning, counting, etc.
• Must be able to effectively communicate in English.
• Proficient computer skills, specifically with Chrome/Edge and Microsoft Office Suite.
• Ability to operate hand tools and mechanical equipment.
• Prior experience with pick/pack, ship, receive deliveries and inventory control procedure, preferred.

Drug Test

This position is subject to pre‑employment drug testing in accordance with our commitment to maintaining a safe, and drug‑free workplace.

Compensation

$22–$24.50/hr depending on experience. Cryoport, Inc. is redefining temperature‑controlled supply chain support for the life sciences industry by continually broadening its platform of solutions, serving the biopharma, reproductive medicine and animal health markets. Through its family of companies — Cryoport Systems, MVE Biological Solutions and Cryogene — Cryoport provides strategic solutions that will support the growing needs of these markets.