Remote Loan Servicing QA Analyst for Compliance

Carrington; Anaheim (CA); Remote; USD 37,000 - 40,000; Full time

Benefits offered by this job

Healthcare plans and benefits

Discretionary 401(k) match

Discount portal access

Training programs

Job summary

Carrington Mortgage Services is seeking a Remote QA Analyst to support the mortgage servicing units by applying analytical, testing, and validation skills to ensure compliance with internal policies, investor guidelines, and regulatory requirements. The role covers the life of loan processes and involves cross-functional collaboration within the Servicing group.

Qualified candidates will have 3+ years in mortgage servicing, strong data analysis, and proficiency in MS Office.

Qualifications

• Three or more years’ experience in mortgage/loan servicing.
• Two or more years’ experience with quality data analysis, testing and reporting.
• Knowledge of mortgage industry terminology.
• Proficient in MS Office with basic Excel skills.

Responsibilities

• Complete a thorough assessment of document provisioning and/or remediation plans assigned and identify items that require clarification.
• Evaluate process remediations received from servicing business units and determine if plan is sufficient to ensure compliance.
• Create and maintain documentation of processes, reports, applications, and procedures as per department policy.
• Conduct testing for internal and external low/medium risk findings to ensure successful plan implementation of resolution and that finding is remediated.
• Identify exception based on testing performed and notify department management of any observations that are outside of the testing scope but require action.
• Obtain approval of testing as documented by department procedure or at the direction of management.
• Perform loan data analysis to validate and communicate test results to servicing business unit as outlined by department management.
• Perform recurring testing as assigned.
• Research external or internal findings, propose initial response(s) to business units, obtain approval if modifications are made to business unit responses ensuring responses are submitted timely to internal and external parties.
• Utilize SharePoint and other systems to track all assignments and update the status accordingly.
• Escalate issues of risk concern to management and maintain appropriate data integrity and confidentiality.
• Follow department procedures for shared mailbox use.
• Perform assigned compliance testing as assigned and promptly elevate compliance concerns.
• Perform other duties as assigned.

Skills

Mortgage servicing

Data analysis

Testing & reporting

Excel familiarity

Analytical thinking

Time management

Education

Bachelor's degree

Tools

MS Office

Job description

Carrington Mortgage Services is seeking a Remote QA Analyst to support the mortgage servicing units by applying analytical, testing, and validation skills to ensure compliance with internal policies, investor guidelines, and regulatory requirements. The role covers the life of loan processes and involves cross-functional collaboration within the Servicing group.

Qualified candidates will have 3+ years in mortgage servicing, strong data analysis, and proficiency in MS Office.