Remote Loan Servicing QA Analyst

Carrington; Lincoln (NE); Remote; USD 37,000 - 40,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Training programs

Educational reimbursement

Referral bonuses

Charitable foundation

Job summary

Carrington Mortgage Services is seeking a Loan Servicing Quality Assurance Analyst to apply analytical and testing skills to ensure compliance with internal policies, investor guidelines, and regulatory requirements across life-of-loan processes. The role supports a remote schedule.

You will perform data analysis, document processes, and conduct testing, communicating results to servicing units while using SharePoint and other systems.

Qualifications

• Bachelor’s degree or equivalent job experience preferred.
• Three or more years in mortgage/loan servicing.
• Two or more years of quality data analysis, testing and reporting.
• Knowledge of mortgage industry terminology and servicing timelines.
• Proficient in MS Office; basic Excel skills.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Assess document provisioning/remediation plans and identify items needing clarification.
• Evaluate remediation plans for compliance against policies and guidelines.
• Document processes, reports, applications and procedures per department policy.
• Conduct testing for low/medium risk findings and ensure timely remediation.
• Identify exceptions and escalate observations outside testing scope.
• Obtain approval of testing as per department procedures.

Skills

Data analysis

Testing

MS Excel

Mortgage knowledge

Time management

Communication

Education

Bachelor’s degree or equivalent

High school diploma

Tools

SharePoint

Loan Servicing software

Job description

Carrington Mortgage Services is seeking a Loan Servicing Quality Assurance Analyst to apply analytical and testing skills to ensure compliance with internal policies, investor guidelines, and regulatory requirements across life-of-loan processes. The role supports a remote schedule.

You will perform data analysis, document processes, and conduct testing, communicating results to servicing units while using SharePoint and other systems.