Remote Loan Servicing QA Analyst: Compliance & Testing

Carrington Holding Company, LLC; United States; On-site; USD 37,195 - 39,950; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Discounts portal

Training programs

Referral bonuses

Educational reimbursement

Job summary

Carrington Mortgage Services is hiring a remote Loan Servicing Quality Assurance Analyst to apply analytical, testing, and validation skills to ensure compliance with internal policies and regulatory requirements. The role covers life-of-loan processes and has a target pay range of $27.00–$29.00 per hour.

Responsibilities include assessing provisioning plans, validating remediation efforts, documenting processes, and communicating findings to servicing units.

Qualifications

• Knowledge of mortgage servicing terminology and timelines.
• Experience with quality data analysis, testing and reporting.
• Ability to adapt to changes and work under pressure to meet deadlines.

Responsibilities

• Conduct testing for low/medium risk findings and ensure plan implementation.
• Analyze loan data and communicate test results to servicing units.
• Document processes, reports, and procedures per policy.
• Utilize SharePoint and other systems to track assignments and status.
• Escalate risk concerns to management and protect data integrity.

Skills

Mortgage servicing knowledge

QA testing

Data analysis

Problem solving

Communication

Education

High School Diploma

Bachelor's degree preferred

Tools

MS Office

Excel

SharePoint

Job description

Carrington Mortgage Services is hiring a remote Loan Servicing Quality Assurance Analyst to apply analytical, testing, and validation skills to ensure compliance with internal policies and regulatory requirements. The role covers life-of-loan processes and has a target pay range of $27.00–$29.00 per hour.

Responsibilities include assessing provisioning plans, validating remediation efforts, documenting processes, and communicating findings to servicing units.