Remote Hospitality Concierge | Live Chat Support & Growth

Evolution Sports Group; New York (NY); Remote; USD 55,104 - 82,656; Full time

Benefits offered by this job

Competitive Pay Rate

Paid Training

Flexible Work Schedule

Company-Provided Home Office Setup

Employee Benefits Package

Job summary

A leading sports management company is seeking a Remote Hospitality Customer Advisor / Live Chat Support Agent to join its team. In this role, you will provide exceptional customer service via live chat, assisting clients with inquiries and reservations. Previous customer service experience is preferred along with strong communication and multitasking skills. This position offers a competitive pay rate of $40–$60/hr and flexible scheduling options for both full-time and part-time work. Join us to enhance client satisfaction and contribute to memorable experiences.

Qualifications

• Previous experience in customer service or hospitality preferred.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Strong conflict resolution skills.
• Familiarity with live chat tools.

Responsibilities

• Respond to customer inquiries and resolve issues.
• Provide information about hospitality services.
• Assist with reservations and cancellations.
• Handle customer complaints professionally.
• Maintain knowledge of services to assist customers.

Skills

Customer service experience

Excellent communication skills

Multitasking

Problem-solving

Knowledge of sports events

Job description

A leading sports management company is seeking a Remote Hospitality Customer Advisor / Live Chat Support Agent to join its team. In this role, you will provide exceptional customer service via live chat, assisting clients with inquiries and reservations. Previous customer service experience is preferred along with strong communication and multitasking skills. This position offers a competitive pay rate of $40–$60/hr and flexible scheduling options for both full-time and part-time work. Join us to enhance client satisfaction and contribute to memorable experiences.