Remote Lifecycle & CRM QA Specialist

Dave; Oregon; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Home office stipend

Premium health plans

Flexible PTO

Job summary

Dave is a financial app focused on affordable, transparent access to liquidity, serving millions of Americans with products like ExtraCash. The Lifecycle Marketing team owns building and QA for Braze canvases across email, SMS, push, and in-app channels, ensuring accuracy, personalization, and compliant disclosures before campaigns ship.

You will partner with Lifecycle Strategy, creative, and martech to implement campaigns that meet business specs, investigate issues, and maintain auditable QA

Qualifications

• 3+ years of hands-on Braze experience building and QAing complex canvases.

Responsibilities

• Build and QA multi-step Braze canvases with branching logic, personalization, and timing.
• Perform end-to-end QA for CRM campaigns across email, SMS, push, and in-app channels.
• Collaborate with Lifecycle Strategy, creative, and martech to implement campaigns per specs.
• Investigate live campaign issues using Braze logs and performance data with Data/Engineering to resolve.
• Ensure lifecycle experiments and metrics are accurately defined and reflected in dashboards.
• Validate data behind sends: attributes, event schema, catalogs or feeds to avoid mismatches.
• Develop QA checklists and docs to keep systems auditable as volume grows.
• Coordinate with Legal/Compliance to route disclosures and changes for sign-off.

Skills

Braze canvases

HTML email rendering

SQL

Documentation

Compliance collaboration

Tools

Braze Platform

HTML/CSS

SQL tooling

Job description

Dave is a financial app focused on affordable, transparent access to liquidity, serving millions of Americans with products like ExtraCash. The Lifecycle Marketing team owns building and QA for Braze canvases across email, SMS, push, and in-app channels, ensuring accuracy, personalization, and compliant disclosures before campaigns ship.

You will partner with Lifecycle Strategy, creative, and martech to implement campaigns that meet business specs, investigate issues, and maintain auditable QA