Remote Licensed Voluntary Benefits Enrollment Advisor

Dahl Consulting; Atchison (KS); Hybrid; USD 28,000 - 30,000; Part time

Benefits offered by this job

Benefits package

Job summary

Dahl Consulting is seeking licensed Voluntary Benefits Enrollment Advisors to support employees during the annual open enrollment season. This fully remote role focuses on service and education, guiding employees through benefit options with empathy and professionalism.

Responsibilities include answering inbound calls, educating on voluntary benefits, assisting enrollments, and maintaining confidentiality. Schedule aligns with Eastern Time with overtime during peak periods.

Qualifications

• Active Life and Health Insurance License in any U.S. state
• Previous customer service, call center, benefits administration, healthcare, insurance, or related experience
• Strong verbal and written communication skills
• Ability to explain complex information clearly
• Confidential handling of employee information
• Comfortable in a fast-paced, high-volume phone environment

Responsibilities

• Answer inbound calls from employees during open enrollment periods
• Educate employees on available voluntary benefit offerings and enrollment options
• Assist individuals with completing benefit enrollments and updating elections
• Explain benefit plan details and answer coverage-related questions
• Deliver a high-quality customer experience through compassionate service
• Document interactions accurately and maintain confidentiality
• Collaborate with team leads and management to ensure service excellence
• Serve as a trusted resource for employees navigating benefits decisions

Job description

Dahl Consulting is seeking licensed Voluntary Benefits Enrollment Advisors to support employees during the annual open enrollment season. This fully remote role focuses on service and education, guiding employees through benefit options with empathy and professionalism.

Responsibilities include answering inbound calls, educating on voluntary benefits, assisting enrollments, and maintaining confidentiality. Schedule aligns with Eastern Time with overtime during peak periods.