Remote Licensed Benefits Enrollment Pro

Dahl Consulting; United States; Remote; USD 28,000 - 30,000; Full time

Job summary

Dahl Consulting is seeking Licensed Voluntary Benefits Enrollment Advisors to support employees during the annual open enrollment season. This fully remote role is nationwide within the United States and follows EST business hours, with overtime during peak periods.

You will educate employees on voluntary benefit offerings, assist enrollments, and explain plan details with empathy and professionalism while maintaining strict confidentiality of information.

Qualifications

• Active Life and Health Insurance License in any U.S. state.
• Customer service, call center, benefits administration, healthcare, or related experience.
• Ability to explain complex information clearly and empathetically.

Responsibilities

• Answer inbound calls from employees during open enrollment.
• Educate employees on voluntary benefit offerings and enrollment options.
• Assist individuals with completing benefit enrollments and updating elections.
• Explain benefit plan details and answer coverage-related questions.
• Document interactions accurately and maintain confidentiality of information.
• Collaborate with team leads to ensure excellent service delivery.

Skills

Customer service

Communication

Empathy

Call center

Open enrollment

Education

Life and Health Insurance License

Job description

Dahl Consulting is seeking Licensed Voluntary Benefits Enrollment Advisors to support employees during the annual open enrollment season. This fully remote role is nationwide within the United States and follows EST business hours, with overtime during peak periods.

You will educate employees on voluntary benefit offerings, assist enrollments, and explain plan details with empathy and professionalism while maintaining strict confidentiality of information.