Remote Licensed Property & Casualty Insurance Agent

MCI; Missouri; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Remote Licensed Property & Casualty Insurance Agent. This full-time role offers the chance to thrive in a supportive environment with flexible schedules and opportunities for growth. As a key player in customer service and sales, you'll help clients navigate their insurance options while enjoying a range of benefits including paid training and a company laptop. Join a dynamic team that values innovation and excellence, and make a difference in the lives of customers while advancing your career.

Benefits

Paid Training

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plans

Flexible Schedules

Company Laptop

Daily Contests & Prizes

Qualifications

• Must be 18+ with a high school diploma or equivalent.
• Excellent communication and organizational skills required.

Responsibilities

• Handle inbound/outbound customer contacts courteously and professionally.
• Use knowledge base to answer questions and sell products.

Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Customer Service Orientation

Typing Speed (20+ WPM)

Education

High School Diploma or Equivalent

Tools

MS Office

Windows

Job description

Remote Licensed Property & Casualty Insurance Agent

Join to apply for the Remote Licensed Property & Casualty Insurance Agent role at MCI.

Location: Remote Work-from-Home

Type: Full-Time

Compensation: Hourly + Bonus

Benefits include Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests & Prizes, Casual Dress Code, Regular Raises.

No Resume Required; Phone Interview process.

MCI is a leading Business Process Outsourcing (BPO) company, specializing in tailored solutions for diverse client needs, committed to excellence and innovation.

We seek licensed insurance agents who are positive, persuasive, and driven. Responsibilities include providing full life-cycle customer service and sales, helping customers understand their coverages, and selecting suitable products and services.

This is a growth-oriented role with training and advancement opportunities into supervisory, training, and management positions.

Applicants must complete an application on our careers page, including screening questions and a pre-employment test.

Role Responsibilities

• Handle inbound/outbound customer contacts courteously and professionally
• Use knowledge base and training to answer questions and sell products
• Understand customer needs and resolve issues
• Research and coordinate with departments to resolve system issues
• Manage accounts and document customer interactions accurately
• Follow scripts, policies, and procedures; maintain confidentiality
• Escalate issues appropriately; attend training and meetings
• Adhere to attendance and schedule requirements

Candidate Qualifications

• Must be 18+, high school diploma or equivalent
• Excellent communication and organizational skills
• Typing speed of 20+ WPM; basic MS Office and Windows knowledge
• Reliable with good attendance
• Customer service orientation, problem-solving, conflict resolution skills
• Ability to multitask, stay focused, and work in a fast-paced environment

Preferred Qualifications

• 1+ year customer service or related experience in a contact center
• State or Federal work experience

Additional Requirements

• Authorized to work in the job location
• Willing to undergo background/security checks and drug screening

Employee Benefits & Culture

We value contributions with competitive pay, incentives, health benefits, retirement plans, disability and life insurance, career growth, and a fun, collaborative environment. Specific benefits vary by location.

Our environment promotes diversity, inclusion, and equal opportunity. We do not discriminate based on protected characteristics and provide reasonable accommodations when needed.

About MCI

MCI helps clients improve customer experience through innovative BPO, IT, and staffing solutions. Recognized among Iowa’s fastest-growing companies, MCI operates globally with numerous subsidiaries and employs over 10,000 professionals.

This job description provides a general overview; duties may vary. MCI reserves the right to revise the description at any time. Employment is at-will.