Remote Licensed Property & Casualty Insurance Agent

MCI; Columbia (SC); Remote; USD 60,000 - 80,000; Full time

Job summary

Ein führendes Unternehmen im Bereich Business Process Outsourcing sucht motivierte und positive lizensierte Versicherungsagenten für eine Remote-Position. In dieser spannenden Rolle bieten Sie Kundenservice und Verkauf, helfen den Kunden, ihre Deckung zu verstehen und geeignete Produkte auszuwählen. Mit umfassender Schulung und Aufstiegsmöglichkeiten in Rollen wie Supervisor oder Trainer, bietet diese innovative Firma eine flexible Arbeitsumgebung und zahlreiche Vorteile. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Home Office

Bezahlte Schulung

Bezahlte Freizeit

Gesundheitsversicherung

Zahnversicherung

Sehversicherung

Lebensversicherung

Rentenplan

Flexible Arbeitszeiten

Firmenlaptop

Qualifications

• Muss 18 Jahre oder älter sein mit einem High School Diploma oder gleichwertig.
• Starke Kommunikationsfähigkeiten und Fähigkeit, 20+ WPM zu tippen.

Responsibilities

• Bearbeiten von eingehenden/ausgehenden Kundenkontakten professionell.
• Verwendung von Wissensdatenbanken zur Beantwortung von Fragen und zum Verkauf von Produkten.

Skills

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Verhandlungsgeschick

Multitasking

Kundenservice-Orientierung

Education

High School Diploma oder gleichwertig

Tools

Microsoft Office

Windows OS

Job description

Remote Licensed Property & Casualty Insurance Agent

Join to apply for the Remote Licensed Property & Casualty Insurance Agent role at MCI.

Job Details

Benefits & Perks: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises.

Job Type: Full-Time

Pay Structure: Hourly + Bonus

Position Overview

MCI, a leading Business Process Outsourcing (BPO) company, is hiring licensed insurance agents who are positive, persuasive, and driven. You will provide customer service and sales, helping customers understand their coverage and select suitable products. We offer comprehensive training and advancement opportunities into roles like Supervisor, Trainer, and Management.

Responsibilities

• Handle inbound/outbound customer contacts professionally and courteously.
• Use knowledge bases and training to answer questions and sell products.
• Understand customer needs and resolve issues efficiently.
• Research and coordinate with departments to resolve support issues.
• Document and process customer orders accurately.
• Follow scripts, policies, and ensure confidentiality.
• Escalate issues as needed and participate in training sessions.

Candidate Qualifications

We welcome positive, confident, and motivated applicants. Ideal candidates are energetic, reliable, and customer-focused.

• Must be 18+ years old with a high school diploma or equivalent.
• Strong communication skills and ability to type 20+ WPM.
• Basic knowledge of Microsoft Office and Windows OS.
• Reliable with good attendance and punctuality.
• Problem-solving, conflict resolution, and negotiation skills.
• Customer service orientation, multitasking, and team player mindset.

Preferred Qualifications

• 1+ year experience in customer service, sales, or support roles.
• State or Federal work experience.

Employment Conditions

Must be authorized to work in the U.S. and willing to undergo background/security checks and drug screening.

Benefits & Compensation

Competitive pay based on experience, with incentives, health benefits, retirement plans, and career growth opportunities. Enjoy PTO, contests with prizes, comprehensive health coverage, and a casual work environment.

Physical & Other Requirements

This role is largely sedentary, requiring long periods of sitting, computer use, and occasional movement within the office. Reasonable accommodations are available per ADA guidelines.

Equal Opportunity

MCI is committed to diversity and provides equal employment opportunities. We prohibit discrimination based on age, race, gender, disability, or other protected characteristics and support a respectful, inclusive workplace.