Remote Liability Claims Supervisor: Lead & Develop

Arthur J. Gallagher & Co. (AJG); Mechanicsburg (Cumberland County); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career development

Job summary

Gallagher Bassett is seeking an experienced claims leader to supervise a liability claims team, driving efficient service and high-quality outcomes. You will guide hiring, training, and adherence to Best Practices, while managing workloads and leveraging technology to improve performance.

This senior role emphasizes mentoring talent, coordinating with clients and carriers, and advancing a culture of continuous improvement across a national remote team.

Qualifications

• High School Diploma required.
• Minimum of 10 years related claims experience.
• Licensed and/or certified in all states where claims are handled.
• Knowledge of all team member related functions.

Responsibilities

• Supervise a liability claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Promote GB's Best Practices in claims handling.
• Drive talent by taking charge of adjuster hiring and training.
• Define team goals, motivate performance, and manage workloads for optimal efficiency.
• Harness Gallagher's technology to enhance team efficiency and service quality.
• Communicate with clients, carriers, and brokers professionally and proactively.
• Identify coaching opportunities and position team members for development.

Skills

Bodily Injury

Litigation

Education

High School Diploma

Bachelor's Degree

Job description

Gallagher Bassett is seeking an experienced claims leader to supervise a liability claims team, driving efficient service and high-quality outcomes. You will guide hiring, training, and adherence to Best Practices, while managing workloads and leveraging technology to improve performance.

This senior role emphasizes mentoring talent, coordinating with clients and carriers, and advancing a culture of continuous improvement across a national remote team.