Remote WC Claims Supervisor - Lead & Elevate Team

Arthur J. Gallagher & Co. (AJG); Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Gallagher Bassett is seeking a remote Workers' Compensation claims leader to supervise a claims team across Southeast jurisdictions. You’ll drive best practices, hire and train adjusters, and set goals to deliver high-quality service.

Ideal candidates have 8+ years of claims experience, a high school diploma, and state licensure; a Bachelor's degree is preferred. This role offers impactful work with a national remote team and growth opportunities.

Qualifications

• Minimum of 8 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of all team member related functions.

Responsibilities

• Supervise: Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.
• Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
• Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
• Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

Skills

Leadership

Team management

Claims leadership

Education

Bachelor's Degree

High School Diploma

Job description

Gallagher Bassett is seeking a remote Workers' Compensation claims leader to supervise a claims team across Southeast jurisdictions. You’ll drive best practices, hire and train adjusters, and set goals to deliver high-quality service.

Ideal candidates have 8+ years of claims experience, a high school diploma, and state licensure; a Bachelor's degree is preferred. This role offers impactful work with a national remote team and growth opportunities.