Remote Legal Receptionist & Admin Support

Adams & Martin Group; Cupertino (CA); Remote; USD 28,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Paid sick leave

Birthday off

Quarterly half-days

Work-from-home stipend

Health and wellness stipend

Flexible scheduling

Travel reimbursement

Job summary

Adams & Martin Group is seeking an experienced Legal Receptionist to join a boutique family law and civil litigation firm. This fully remote role emphasizes organization, client interaction, and the ability to manage high call volume while supporting attorneys and staff.

The ideal candidate will have at least 2 years of receptionist experience, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• Minimum of 2 years receptionist experience, preferably within a law firm.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage high call volume while maintaining professionalism and accuracy.
• Excellent verbal and written communication skills.
• Strong calendaring and scheduling experience.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency with Microsoft Office Suite required.
• Experience with legal technology, court-filing systems, and case management software preferred.
• Experience with MyCase, RingCentral, Microsoft Word, and Excel is a plus.
• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Mandarin proficiency is a plus; Cantonese proficiency is a plus.

Responsibilities

• Answer high-volume inbound phone calls across multiple lines and route calls appropriately.
• Take detailed notes and messages while ensuring accurate communication with attorneys and staff.
• Professionally communicate with clients regarding their legal matters.
• Conduct initial client screening and gather relevant information.
• Serve as the primary point of contact for callers and provide exceptional client service.
• Make outbound calls on behalf of attorneys as needed.
• Schedule consultations, appointments, and meetings while maintaining multiple calendars.
• Enter and track important court dates, deadlines, appointments, and client communications.
• Provide timely reminders to attorneys and staff regarding upcoming deadlines and events.
• Maintain accurate contact records and client information databases.
• Assist with general administrative and office support functions.
• Assist with document preparation, correspondence, and client communications.
• Scan, organize, label, and file legal and administrative documents.
• Preserve and maintain updated case records and filing systems.
• Assist with legal filings and e-filings as needed.
• Summarize documents and draft basic correspondence for attorney review.
• Conduct documentary and statistical research when requested.
• Maintain organized digital client files and records.
• Input information into Excel spreadsheets, billing systems, and case management software.
• Source and verify important case information and documentation.
• Ensure confidentiality and accuracy when handling sensitive client information.
• Support attorneys and staff with case-related administrative projects.

Skills

Verbal communication

Written communication

Organization

Attention to detail

Calendar management

Discretion

Confidentiality

Multitasking

Mandarin

Cantonese

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Case management software

MyCase

RingCentral

Job description

Adams & Martin Group is seeking an experienced Legal Receptionist to join a boutique family law and civil litigation firm. This fully remote role emphasizes organization, client interaction, and the ability to manage high call volume while supporting attorneys and staff.

The ideal candidate will have at least 2 years of receptionist experience, strong communication skills, and proficiency with Microsoft Office.