Remote Legal Operations Specialist & Paralegal

ITHAKA; Ann Arbor (MI); Remote; USD 80,000 - 95,000; Full time

Job summary

ITHAKA is seeking a Legal Operations Specialist and Paralegal to support the Office of the General Counsel, administering our technology-enabled legal teams and systems including Conga Contracts transitioning to Ironclad, DocuSign, Jira, and related tools. You will help improve processes, manage onboarding, training, and documentation, and assist with corporate filings and policy maintenance.

This role blends legal operations with hands-on system administration in a remote-first setting with

Qualifications

• Four years minimum relevant experience with Ironclad.
• Experience administering legal tech stacks (DocuSign, Jira, Confluence optional).
• Ability to develop and maintain policy documents and training materials.

Responsibilities

• Serve as administrator for the legal operations systems (Conga Contracts migrating to Ironclad, DocuSign, Jira).
• Manage user accounts, training, troubleshooting, and changes to users for legal tech systems.
• Perform day-to-day maintenance of templates, clause libraries, dashboards, reports, inquiries, and administrative tasks.
• Coordinate onboarding of new users or groups to the CLM system and improve workflows for existing users.
• Gather requirements, coordinate system configuration, and organize testing and training sessions.
• Collaborate with Legal, Finance, Enterprise Services, and other stakeholders to set priorities and schedules.
• Coordinate and execute system migration activities including data gathering and cleaning.
• Develop training materials, conduct sessions, and update policies and processes.
• Prepare routine corporate filings and maintain filing calendars.

Skills

Analytical thinking

Organizational skills

Communication

Problem solving

Tools

Ironclad

DocuSign

Jira

Microsoft Office

Google Suite

Slack

MS Teams

Job description

ITHAKA is seeking a Legal Operations Specialist and Paralegal to support the Office of the General Counsel, administering our technology-enabled legal teams and systems including Conga Contracts transitioning to Ironclad, DocuSign, Jira, and related tools. You will help improve processes, manage onboarding, training, and documentation, and assist with corporate filings and policy maintenance.

This role blends legal operations with hands-on system administration in a remote-first setting with