Remote Leave Management Expert

OneDigital; United States; Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Job summary

OneDigital is seeking a Leave Management Specialist to provide oversight and administration for clients outsourcing LOA administration. You will manage day-to-day LOA processes, ensure regulatory compliance, and deliver expert guidance to inquiries across multiple clients.

The role emphasizes onboarding new clients, configuring LOA systems, auditing processes, and coaching managers on leave policies while maintaining confidentiality and building strong client relationships.

Qualifications

• Demonstrated project management skills with ability to handle multiple clients.
• Excellent oral and written communication; build lasting relationships.
• Strong research and analytical capabilities; maintain confidentiality.

Responsibilities

• Manage day-to-day LOA administration for assigned clients and coordinate with HR/benefits teams, managers, and employees.
• Ensure compliance with FMLA, CFRA, PDL, PFL, USERRA, ADA/ADAAA, and client-specific leave programs.
• Provide timely, expert guidance to LOA inquiries and superior customer service.
• Onboard new clients, configure LOA systems, and import historical data when available.
• Conduct LOA audits, identify efficiency opportunities, and coach managers on leave policies.

Skills

Project management

Communication

Analytical skills

Multitasking

Confidentiality

Interdisciplinary teamwork

Education

PHR certification

Tools

Microsoft Office

Leave management systems

ClaimVantage

Job description

OneDigital is seeking a Leave Management Specialist to provide oversight and administration for clients outsourcing LOA administration. You will manage day-to-day LOA processes, ensure regulatory compliance, and deliver expert guidance to inquiries across multiple clients.

The role emphasizes onboarding new clients, configuring LOA systems, auditing processes, and coaching managers on leave policies while maintaining confidentiality and building strong client relationships.