Remote Leave & Disability Claims Analyst

The Hartford; Montgomery (AL); Hybrid; USD 52,000 - 69,000; Full time

Job summary

The Hartford is seeking Ability Analysts in a hybrid or remote capacity to support leave management and disability claims. Start date, training hours, and training duration are defined, with core business hours after training and flexible start/end times.

The role emphasizes investigating claims, analyzing medical and financial data, guiding customers through recovery, and maintaining strong communications with partners.

Qualifications

• HS Diploma or GED required; Associate’s or Bachelor’s degree preferred.
• 1+ years of claim or disability experience is a plus.
• Medical terminology is a plus.
• Strong organizational and prioritization skills.
• Exceptional problem solving and critical thinking abilities.
• Professional verbal and written communication skills.
• Continuous improvement mindset.

Responsibilities

• Investigate and manage long‑term disability and absence claims by gathering and evaluating information from claimants, employers, and medical providers.
• Analyze medical, vocational, financial, and claim‑related information to support accurate initial and ongoing benefit determinations.
• Guide customers through the disability and recovery process with empathy and clear expectations.
• Maintain professional communications with internal and external partners to deliver timely, customer‑centered outcomes.
• Collaborate in a fast-paced, team environment to retrieve and relay claim information.
• Leverage technology to manage claims efficiently and ensure quality outcomes.

Skills

Organizational skills

Communication skills

Critical thinking

Attention to detail

Microsoft Office

Education

HS Diploma/GED

Associate/Bachelor preferred

Tools

Microsoft Office

Job description

The Hartford is seeking Ability Analysts in a hybrid or remote capacity to support leave management and disability claims. Start date, training hours, and training duration are defined, with core business hours after training and flexible start/end times.

The role emphasizes investigating claims, analyzing medical and financial data, guiding customers through recovery, and maintaining strong communications with partners.