Remote Leave & Accommodations Advisor

American Red Cross; Los Angeles (CA); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401K with match

PTO and holidays

Health Spending Accounts

Flexible Spending Accounts

Job summary

The American Red Cross is seeking a remote Leave Management Specialist to oversee federal, state, and local leave programs, including FMLA, ADA, and PWFA. You will administer accommodations, manage a high‑volume caseload, and partner with a third‑party administrator to ensure regulatory compliance and a positive employee experience.

Candidates should have a Bachelor’s degree and at least 5 years of related experience, with strong communication and conflict resolution skills.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years of related experience or equivalent combination of education and related experience.
• Experience managing a high‑volume caseload of complex accommodation and leave matters in a fast‑paced environment.
• Experience supporting a multi‑state workforce and navigating varying state and local leave requirements.
• Experience partnering with third‑party leave vendors.
• Excellent interpersonal, communication, and consultation skills with the ability to navigate sensitive situations and build trust.
• Demonstrated conflict resolution and problem‑solving skills.
• Strong attention to detail and ability to manage multiple priorities with confidentiality.
• Proficiency with HRIS, case management, leave management systems, and MS Office applications.

Responsibilities

• Oversee leave of absence programs including FMLA, ADA, PWFA and related regulations.
• Administer accommodations programs and coordinate with a third‑party leave administrator.
• Serve as SME on leave management consistent with local, state and federal regulations.
• Build cross‑functional partnerships to implement regulatory changes and process improvements.
• Analyze leave data with vendors and internal stakeholders to improve program effectiveness.
• Act as a liaison among employees, leaders, vendors, Legal, and HR to resolve complex leave matters.
• Continuously assess program performance and recommend policy improvements.
• Deliver guidance and training to leaders on leave administration and return‑to‑work practices.

Skills

Leave management

Regulatory compliance

Multi-state experience

Vendor coordination

Interpersonal communication

Consultation

Conflict resolution

Attention to detail

MS Office

HRIS

Education

Bachelor’s degree

Job description

The American Red Cross is seeking a remote Leave Management Specialist to oversee federal, state, and local leave programs, including FMLA, ADA, and PWFA. You will administer accommodations, manage a high‑volume caseload, and partner with a third‑party administrator to ensure regulatory compliance and a positive employee experience.

Candidates should have a Bachelor’s degree and at least 5 years of related experience, with strong communication and conflict resolution skills.