Remote Leasing & Admin Specialist (Centralized)

Continental Properties; United States; Hybrid; USD 57,000 - 68,000; Full time

Benefits offered by this job

Career Growth

Mental Health & Wellness

Balance

Community & Connection

Culture of Belonging

Performance Incentives

Industry-Leading Benefits

Parental Leave

Job summary

Continental Properties is seeking a Centralized Leasing and Admin Specialist to join the Operations team. You will support onsite communities, review applicant documents, ensure data accuracy, and help move applicants through the leasing journey smoothly.

This role requires strong organization and communication skills, experience with PMS (OneSite preferred), and the ability to manage high volumes of documentation.

Qualifications

• Associate’s Degree required or equivalent experience.
• 1+ year of apartment leasing experience preferred.
• Strong written and verbal communication skills.
• Comfortable navigating multiple systems and conducting system audits for accuracy and compliance.
• Strong organization and time-management to manage high volumes of applications and documentation deadlines.
• Experience with Property Management Systems (PMS), particularly OneSite, strongly preferred.
• Proficiency in Spanish is a plus.

Responsibilities

• Proactively manage outbound and inbound communication with applicants to gather required documentation within 48 hours of application completion.
• Thoroughly review and verify credit reports, income documents, and identification materials to ensure accuracy and alignment with company standards.
• Verify the accuracy of applicant demographics and follow up with applicants to obtain missing or corrected information as needed.
• Monitor, track, and communicate documentation trends, accuracy patterns, and process gaps to Operations Leadership to support ongoing improvement.
• Partner closely with Community Managers to provide timely application updates and clearly outline next steps to ensure 100% document completion prior to approval.
• Perform additional responsibilities and support tasks assigned to meet business and operational needs.

Skills

Communication

Organization

Time management

Spanish (nice to have)

Education

Associate’s Degree

Tools

OneSite

Job description

Continental Properties is seeking a Centralized Leasing and Admin Specialist to join the Operations team. You will support onsite communities, review applicant documents, ensure data accuracy, and help move applicants through the leasing journey smoothly.

This role requires strong organization and communication skills, experience with PMS (OneSite preferred), and the ability to manage high volumes of documentation.