Onsite Leasing & Administrative Coordinator

Independent Management Services; Akron (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Accident insurance

Long-term disability

Identity theft protection

401(k) with matching

Paid time off

Training and development

Job summary

Independent Management Services is seeking a property leasing coordinator to manage resident relations, process applications, and oversee leasing operations onsite. You will handle move-ins, waitlists, and communications with applicants while maintaining professionalism and timely reporting to the Site Manager.

The role requires strong office skills, attendance, and knowledge of Paycom and Microsoft Office.

Qualifications

• Basic office skills including typing, filing, and telephone etiquette.
• Excellent follow-up skills via telephone and email correspondence.
• Demonstrated track record regarding work attendance and reporting for work timely.
• Must adhere to Federal Fair Housing Laws.

Responsibilities

• Frequent telephone and personal contact with prospective/current residents.
• Initial processing of rental applications and credit reports with recommendations to Site Manager.
• Maintain the rental waitlist and prepare approval/denial letters to prospective residents.
• Complete move-in orientation with residents including reviewing rental lease and House Rules.
• Schedule move-ins/outs, rental applicant interviews, and other critical leasing dates.
• Administrative support tasks such as filing, typing, answering telephones, processing mail, and data entry.
• Generate reports to assist in management of community assets, expenses, and financial objectives.
• Process all payables and complete payment of community expenses/bills.
• Purchase, inventory, and maintain all office supplies.
• Process delinquent accounts and report activity to Site Manager.
• Receive and resolve resident requests and concerns.
• Foster positive working relationships with residents while maintaining professionalism.
• Reports directly to the Site Manager.
• Onsite attendance required / non-remote work.

Skills

Office basics

Telephone etiquette

Email follow-up

Attendance punctuality

Federal Fair Housing Laws

Tools

Paycom software

Microsoft Office Suite

Job description

Independent Management Services is seeking a property leasing coordinator to manage resident relations, process applications, and oversee leasing operations onsite. You will handle move-ins, waitlists, and communications with applicants while maintaining professionalism and timely reporting to the Site Manager.

The role requires strong office skills, attendance, and knowledge of Paycom and Microsoft Office.