Centralized Leasing & Applications Pro

The Management Group; Vancouver (WA); On-site; USD 55,104,000 - 63,370,000; Full time

Job summary

The Management Group, Inc. is seeking a Centralized Leasing & Application Specialist to support the leasing process across our portfolio from a centralized office.

You will handle inquiries, review applications, and guide prospects from initial contact through completion, balancing customer service with deadline-driven tasks. Ideal candidates are detail-oriented, highly organized, and capable of managing multiple applications while maintaining timely follow-ups and professional communication by

Qualifications

• Experience processing rental applications accurately and efficiently.

Responsibilities

• Process rental applications accurately and efficiently, with a goal of completing applications within two business days.
• Review applicant information and follow up on missing documentation.
• Communicate with prospects and applicants by phone, email, text, and in person.
• Manage multiple active applications while keeping tasks and follow-ups organized.
• Respond to guest cards and help prospects identify homes that meet their needs.
• Support incoming customer calls and provide professional, responsive service.
• Maintain accurate records and keep prospects informed throughout the leasing process.

Skills

Attention to detail

Time management

Communication

Accountability

Customer service

Leasing experience

Job description

The Management Group, Inc. is seeking a Centralized Leasing & Application Specialist to support the leasing process across our portfolio from a centralized office.

You will handle inquiries, review applications, and guide prospects from initial contact through completion, balancing customer service with deadline-driven tasks. Ideal candidates are detail-oriented, highly organized, and capable of managing multiple applications while maintaining timely follow-ups and professional communication by