Centralized Operations Support Specialist (38579)

RR Living; Dallas (TX); On-site; USD 50,000 - 53,000; Full time

Job summary

RR Living in Dallas, TX is looking for a Centralized Leasing Support Specialist. This position focuses on streamlining property management operations, ensuring efficiency in resident relations and administrative functions.

The ideal candidate should have a high school diploma, with additional qualifications preferred. Responsibilities include managing lease processes, ensuring compliance, and supporting resident communications.

Apply today to be part of a committed team dedicated to providing exceptional service.

Qualifications

• High school diploma or GED required; Associate's or Bachelor's degree preferred.
• 1–2 years of experience in property management or administrative support.
• Proven experience managing multiple sites within Centralized Operations.

Responsibilities

• Handle accommodation requests ensuring compliance.
• Assist with credit and background overrides.
• Support lease renewals and move-in processes.

Skills

Organizational skills

Communication skills

Attention to detail

Multitasking

Property management software proficiency

Education

High school diploma or GED

Preferred degree in Business Administration or related field

Tools

Onesite/RealPage

Yardi

Job description

Job Details

• Position: Centralized Leasing Support Specialist
• Level: Experienced
• Job Location: Corporate RR Living - Dallas, TX 75201
• Position Type: Full Time
• Salary Range: $50,000.00 - $53,000.00

Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special.

The Centralized Leasing Support Specialist plays a critical role in streamlining and supporting property management operations across multiple locations. This position ensures consistency and efficiency in administrative functions, resident relations, and service quality. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a detail-oriented approach to maintaining high standards in centralized operations.

Key Responsibilities

• Handle reasonable accommodation requests, ensuring compliance with legal and organizational standards.
• Assist with credit and criminal background overrides by assessing and coordinating exceptions as needed.
• Support the renewal process by managing lease renewals, preparing documentation, and updating systems.
• Support the move in process by managing move in lease packets, preparing documentation, and updating systems.
• Conduct follow-up communications for service requests and ensure quality control via calls and emails.
• Manage resident relations through timely responses to inquiries, concerns, and feedback.
• Oversee Final Account Statements (FAS) by dispatching move out inspections to the onsite team, reviewing and processing move-out statements, including charge assessments.
• Conduct regular lease audits to ensure documentation accuracy and policy compliance.
• Manage invoice approvals and processing, ensuring timely and accurate payments.
• Facilitate employee housing approvals, move-in procedures, and lease packet coordination.
• Support new hires in understanding and adapting to centralized processes and workflows.

Qualifications

• High school diploma or GED required. Associate’s or Bachelor’s degree in Business Administration, Property Management, Hospitality Management, Real Estate, or a related field is preferred.
• Minimum of 1–2 years of experience in property management (Leasing Consultant, Leasing Manager or Centralization), real estate, hospitality, administrative support.
• Proven background managing multiple sites or portfolio within Centralized Operations is preferred.
• Proficiency in property management software is required; experience with Onesite/RealPage and Yardi.
• Strong organizational and multitasking skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with cross-functional teams and adapt to changing priorities.