Remote Learning & Content Architect

FreedomCare; United States; On-site; USD 80,000 - 90,000; Full time

Job summary

FreedomCare is seeking a Learning & Content Admin to manage the centralized knowledge base, LMS, and learning assets for employees and caregivers. You will drive content development, governance, and user-friendly design across platforms.

Ideal candidates have 3+ years in LMS administration, instructional design, or technical writing, with SharePoint expertise and proficiency in Articulate Rise, Vyond, and related tools. Remote role with occasional travel across the US.

Qualifications

• Bachelor’s degree in Instructional Design, Education, or Communications.
• 3+ years in knowledge management, LMS administration, instructional design, or technical writing.
• Healthcare or related industry experience preferable.
• Strong SharePoint, LMS, and documentation tool skills.
• Proficiency with Microsoft Office and content authoring tools.

Responsibilities

• Develop and maintain internal knowledge bases, SharePoint sites, and documentation hubs for easy access and usability.
• Write, edit, and optimize process docs, job aids, call scripts, and internal communications for staff and caregivers.
• Oversee SharePoint structure to keep content organized, searchable, and up-to-date.
• Partner with SMEs to document evolving processes and best practices.
• Serve as LMS administrator: course uploads, enrollments, compliance tracking, and configurations.
• Troubleshoot LMS issues and coordinate with vendors for resolutions.
• Collaborate with Salesforce team to maintain LMS integrations and reporting accuracy.
• Create automated learning pathways, reminders, and certifications per compliance needs.
• Generate reports and analyze training data to improve user experience.
• Develop training content, infographics, and microlearning modules.
• Assist in e-learning design using Articulate Rise, Vyond, and Camtasia.
• Support live/virtual training sessions with assets and post-session resources.

Job description

FreedomCare is seeking a Learning & Content Admin to manage the centralized knowledge base, LMS, and learning assets for employees and caregivers. You will drive content development, governance, and user-friendly design across platforms.

Ideal candidates have 3+ years in LMS administration, instructional design, or technical writing, with SharePoint expertise and proficiency in Articulate Rise, Vyond, and related tools. Remote role with occasional travel across the US.