Remote Lean AI-Driven Program Manager, Healthcare Ops

Omada Health; United States; Remote; USD 130,000 - 162,000; Full time

Benefits offered by this job

Competitive salary with bonus

Equity grants

ESPP

Remote first work from home culture

Generous parental leave

Health, dental, and vision insurance

401k retirement savings plan

Lifestyle Spending Account (LSA)

Mental Health Support Solutions

Job summary

Omada Health is seeking a Program Manager, Performance Improvement to apply Lean methods to care delivery operations. You will lead cross-functional improvement initiatives, redesign workflows, and build internal capacity for continuous improvement across care teams.

You will partner with leaders to quantify impact on quality, member experience, capacity, and cost to serve, and foster AI-forward operating practices while coaching teams to sustain gains and develop future leaders.

Qualifications

• 7+ years of relevant experience in operational excellence, process improvement, or internal consulting.
• Formal training or certification in Lean or Six Sigma with demonstrated success applying these methods.
• Independent leadership of cross-functional improvement initiatives from problem definition through implementation.

Responsibilities

• Lead cross-functional improvement initiatives with leaders to prioritize opportunities and manage scope from assessment to sustained results.
• Redesign workflows and implement standard work; facilitate process mapping, root-cause analysis, and improvement events.
• Establish leader standard work, visual management, and performance-review routines to make problems visible and sustain gains.
• Enable AI and automation by assessing workflow readiness and defining human-tech responsibilities.
• Coach leaders and develop internal facilitators to build Lean capability across teams.
• Measure and communicate impact with analytics to demonstrate improvements in value, capacity, and cost.

Skills

Lean

Process improvement

Project management

Facilitation

Six Sigma

A3 problem solving

Data analysis

Change management

Education

Lean Six Sigma Black Belt

PMP certification

Advanced Lean practitioner

Tools

Visio

Lucidchart

Miro

Excel

Job description

Omada Health is seeking a Program Manager, Performance Improvement to apply Lean methods to care delivery operations. You will lead cross-functional improvement initiatives, redesign workflows, and build internal capacity for continuous improvement across care teams.

You will partner with leaders to quantify impact on quality, member experience, capacity, and cost to serve, and foster AI-forward operating practices while coaching teams to sustain gains and develop future leaders.