Lean Program Manager - Healthcare Performance Improvement

Omada Health Inc.; United States; Remote; USD 130,000 - 162,000; Full time

Benefits offered by this job

Remote-first culture

Generous parental leave

Health, dental, and vision insurance

Job summary

Omada Health Inc. is seeking a Program Manager, Performance Improvement to apply Lean to care delivery operations and build continuous improvement.

You will partner with leaders and frontline teams to redesign workflows, strengthen standard work, and deliver measurable gains in quality, member experience, capacity, and cost to serve. You will lead improvement initiatives from assessment through sustainment, developing leaders to increasingly lead improvements themselves and reduce administrative

Qualifications

• 7+ years of operational excellence or internal consulting experience in complex healthcare operations.
• Formal training or certification in Lean or Six Sigma with demonstrated impact.
• Independently led cross-functional improvement initiatives from problem definition through sustainment.
• Proficient in process observation, value-stream mapping, root‑cause analysis and problem solving.
• Skilled facilitator and coach engaging frontline teams and leaders.
• Strong measurement skills including baseline, cycle‑time, variation, run charts.
• Proficient with Visio, Lucidchart or Miro and Excel for analysis.

Responsibilities

• Lead cross-functional improvement initiatives with stakeholders to define outcomes and manage scope.
• Redesign workflows and implement standard work observations and process mapping.
• Facilitate testing, reduce waste and variation, embed improvements into standard work.
• Strengthen daily management with leader standard work and visual management.
• Enable AI and automation by defining where technology adds value and responsibilities.
• Coach leaders and develop internal facilitators through training and co‑facilitation.
• Measure and communicate impact on value stream, capacity, and cost to serve.

Education

Lean certification

Six Sigma training

Lean improvement

Process mapping

Facilitation

Value stream mapping

A3 problem solving

Data analysis

Project management

Tools

Visio

Lucidchart

Miro

Excel

Job description

Omada Health Inc. is seeking a Program Manager, Performance Improvement to apply Lean to care delivery operations and build continuous improvement.

You will partner with leaders and frontline teams to redesign workflows, strengthen standard work, and deliver measurable gains in quality, member experience, capacity, and cost to serve. You will lead improvement initiatives from assessment through sustainment, developing leaders to increasingly lead improvements themselves and reduce administrative