Remote Lead Project Manager - AI-Ready Fiber Deployments

Lumen; Hartford (CT); Remote; USD 93,000 - 124,000; Full time

Job summary

Lumen is seeking a Lead Project Manager to guide large-scale customer deployments from planning through completion. This role is remote within the United States and requires coordinating customers, internal teams, and vendors to deliver on time, within scope, and within budget.

The ideal candidate will have 5+ years in complex tech implementations, fiber delivery project experience (OSP/ISP), and a proven ability to communicate with executives and stakeholders.

Qualifications

• Bachelor's degree or at least five years of related experience.
• Experience managing complex customer-facing technology implementations.
• Experience managing or supporting fiber delivery projects with knowledge of OSP/ISP infrastructure.
• Demonstrated ability to manage project scope, schedules, resources, risks, and stakeholder expectations.
• Strong written and verbal communication skills, including executive updates.
• Ability to lead cross-functional teams and work effectively with customers and internal partners.

Responsibilities

• Lead highly complex customer implementation projects throughout the full project lifecycle.
• Develop and manage project plans, schedules, resource requirements, deliverables, and success measures.
• Serve as the primary customer contact, providing updates and maintaining scope alignment.
• Analyze project progress and deliver concise status, risk, jeopardy, and executive reports.
• Identify and manage risks, dependencies, and schedule changes; escalate issues with alternatives.
• Coordinate internal teams and external vendors to support timely delivery of contracted services.
• Facilitate project meetings, document decisions, and track action items.
• Mentor team members and identify opportunities for future sales.

Skills

Experience managing complex customer‑f

Cross-functional leadership

Project planning & scheduling

Executive-level communication

Risk & dependency management

Education

Bachelor's degree or equivalent

Tools

PMP certification

PRINCE2 certification

Job description

Lumen is seeking a Lead Project Manager to guide large-scale customer deployments from planning through completion. This role is remote within the United States and requires coordinating customers, internal teams, and vendors to deliver on time, within scope, and within budget.

The ideal candidate will have 5+ years in complex tech implementations, fiber delivery project experience (OSP/ISP), and a proven ability to communicate with executives and stakeholders.