Remote Lead, Multi-Line Claims (Casualty & Captives)

CCMSI; Las Vegas (NV); Remote; USD 95,000 - 115,000; Full time

Benefits offered by this job

4 weeks PTO + 10 holidays

Comprehensive benefits

ESOP

Career growth

Employee-owned culture

Job summary

CCMSI is seeking an experienced Multi-Line Claim Supervisor to lead a team managing complex casualty claims within specialized captive programs. The role covers construction, agribusiness, gaming, retail, transportation, and other commercial accounts across the United States.

The candidate provides technical leadership for claims involving coverage interpretation, liability assessment, and high-exposure situations, mentoring staff and maintaining strong client relationships.

Qualifications

• Current adjuster license in home state; multiple licenses preferred.
• 10+ years of multi-line casualty claim handling experience.
• Minimum 5 years of supervisory or leadership experience.
• Strong knowledge of coverage analysis, policy interpretation, and liability assessment.
• Advanced understanding of contractual risk transfer, indemnity and additional insured provisions.
• Experience managing litigation and working with defense counsel.
• Excellent verbal and written communication skills at executive level.
• Strong organizational, analytical, and decision-making abilities.
• Proficiency with Microsoft Office applications and claim management systems.

Responsibilities

• Supervise and develop a team of multi-line claim professionals handling complex casualty claims.
• Provide technical guidance and file oversight on high-exposure, litigated, and coverage-sensitive claims.
• Assist with coverage analysis, policy interpretation, liability evaluation, and claim strategy development.
• Provide expertise regarding contractual risk transfer, including indemnification agreements, hold harmless provisions, and additional insured obligations.
• Review significant exposures and establish appropriate reserving strategies.
• Partner with defense counsel to develop litigation plans, evaluate settlement opportunities, and drive timely claim resolution.
• Serve as a primary escalation point for complex claim issues and client concerns.
• Participate in stewardship meetings, claim reviews, and strategic planning sessions with clients and captive stakeholders.
• Monitor claim quality, compliance, diary management, reporting requirements, and service commitments.
• Analyze claim trends and operational metrics to identify opportunities for improved outcomes and efficiency.
• Mentor, coach, and develop staff through file reviews, training, and performance management.
• Collaborate with senior leadership on staffing, workload balancing, and account strategy.
• Ensure adherence to CCMSI claim handling standards, client instructions, and applicable regulatory requirements.

Skills

Adjuster license

Multiple licenses

Litigation oversight

Coverage analysis

Policy interpretation

Liability assessment

Indemnity & AI provisions

Executive-level client interaction

Organizational skills

MS Office & claim systems

Client communication

Tools

MS Office

Claim management systems

Job description

CCMSI is seeking an experienced Multi-Line Claim Supervisor to lead a team managing complex casualty claims within specialized captive programs. The role covers construction, agribusiness, gaming, retail, transportation, and other commercial accounts across the United States.

The candidate provides technical leadership for claims involving coverage interpretation, liability assessment, and high-exposure situations, mentoring staff and maintaining strong client relationships.