Remote Lead Engineer - Omnichannel APIs

Humana Inc; Charlotte (NC); Remote; USD 129,000 - 178,000; Full time

Job summary

Humana Inc. is seeking a self-driven Lead Engineer to join the Omnichannel team. You will design, develop, secure, and enhance enterprise APIs enabling member-facing applications across Humana's digital and voice channels.

You will work with architecture, security, cloud, product, and operations teams to deliver resilient API solutions and modernize API capabilities. This remote role offers travel as needed and a strong focus on AI-enabled engineering practices.

Qualifications

• Proven experience designing, developing, and supporting enterprise APIs.
• Strong understanding of API security, resiliency patterns, authentication and authorization, observability, error handling, scalability, and performance optimization.
• Hands-on experience with AI, generative AI, machine learning-enabled capabilities, intelligent automation, or AI-assisted software engineering practices.
• Experience improving or modernizing existing APIs in production environments.
• Demonstrated ability to work effectively with architecture, security, cloud, product, operations, and engineering teams.
• Experience leading technical delivery, mentoring engineers, influencing stakeholders, and driving adoption of reusable engineering practices.
• Strong troubleshooting and production support experience for enterprise applications or platforms.

Responsibilities

• Design, develop, and maintain scalable Omnichannel APIs.
• Enhance security, resiliency, performance, and reliability of APIs.
• Apply AI and AI-assisted engineering practices to accelerate development and quality.
• Partner with architecture, security, cloud, product, engineering, and operations teams.
• Collaborate with agile teams to plan and deliver API enhancements and cloud capabilities.
• Develop proofs of concept, reusable patterns, and technical guidance.
• Influence technical direction and delivery timelines with senior leadership.
• Support API lifecycle including design, tests, deployment, monitoring, documentation.
• Provide Tier 3 support for critical production incidents.

Skills

API design

API security

Observability

AI-assisted engineering

Production support

Mentoring engineers

Cloud

Security

Scalability

Tools

Postman

SoapUI

CI/CD

Terraform

Job description

Humana Inc. is seeking a self-driven Lead Engineer to join the Omnichannel team. You will design, develop, secure, and enhance enterprise APIs enabling member-facing applications across Humana's digital and voice channels.

You will work with architecture, security, cloud, product, and operations teams to deliver resilient API solutions and modernize API capabilities. This remote role offers travel as needed and a strong focus on AI-enabled engineering practices.