Lead Omnichannel API Engineer – Remote

Humana

Frisco (TX)

Remote

USD 129,000 - 178,000

Full time

5 days ago

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Job summary

Humana is seeking a self-driven Lead Engineer to join the IVR and Omnichannel API teams. You will design, develop, secure, and enhance enterprise APIs that support member-facing applications across Humana’s digital and voice channels.

You will modernize API capabilities, improve resilience and security, and collaborate with architecture, security, cloud, product, and operations teams to deliver scalable omnichannel solutions within a Fortune 50 organization.

Qualifications

Proven experience designing, developing, and supporting enterprise APIs.
Strong understanding of API security, resiliency, authentication and authorization, observability, error handling, scalability and performance.
Hands-on experience with AI, generative AI, or AI-assisted software engineering practices.
Experience modernizing APIs in production environments.

Responsibilities

Design, develop, and maintain scalable Omnichannel APIs for enterprise apps.
Improve security, resiliency, performance, and reliability of APIs through modernization and testing.
Apply AI-enabled practices to accelerate development and automation.
Collaborate with architecture, security, cloud, product, and ops teams to deliver secure API solutions.
Plan, track, and deliver API enhancements with agile teams.
Develop proofs of concept, reusable patterns, and technical guidance.
Influence technical direction and delivery timelines with leadership.
Support API lifecycle including design reviews, deployment, monitoring, and incident response.
Provide Tier 3 production incident support to minimize disruption.