Lead Software Engineer — Omnichannel API & AI-Driven
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Benefits offered by this job
Job summary
Humana seeks a self-driven Lead Software Engineer to join the Omnichannel API team. You will design, develop, secure, and enhance enterprise APIs for member-facing applications across Humana's digital and voice channels.
The role emphasizes modernization to deliver resilient, scalable omnichannel solutions within a Fortune 50 organization, with leadership responsibilities including mentoring engineers and influencing adoption of reusable practices.
Qualifications
- Proven experience designing, developing, and supporting enterprise APIs.
- Strong understanding of API security, resiliency patterns, authentication and authorization, observability, error handling, scalability, and performance optimization.
- Hands-on experience with AI, generative AI, machine learning-enabled capabilities, intelligent automation, or AI-assisted software engineering practices.
- Experience improving or modernizing existing APIs in production environments.
- Demonstrated ability to work effectively with architecture, security, cloud, product, operations, and engineering teams.
- Experience leading technical delivery, mentoring engineers, influencing stakeholders, and driving adoption of reusable engineering practices.
- Strong troubleshooting and production support experience for enterprise applications or platforms.
Responsibilities
- Design, develop, and maintain scalable Omnichannel APIs that support enterprise applications and customer-facing capabilities.
- Enhance the security, resiliency, performance, and reliability of existing APIs through modernization, improved architecture, observability, testing, and operational controls.
- Apply AI and AI-assisted engineering practices to accelerate development, improve quality, automate testing, enhance documentation, and identify opportunities for optimization.
- Partner with architecture, security, cloud, product, engineering, and operations teams to deliver secure, resilient, and enterprise-aligned API solutions.
- Collaborate with agile teams to plan, track, and deliver API enhancements, platform improvements, and cloud-based capabilities.
- Develop proofs of concept, reusable patterns, reference implementations, and technical guidance to support adoption across teams.
- Influence technical direction, delivery timelines, and solution strategy in partnership with senior leadership and cross-functional stakeholders.
- Support API lifecycle management, including design reviews, implementation, testing, deployment, monitoring, documentation, incident response, and continuous improvement.
- Provide Tier 3 support for critical production incidents to ensure rapid resolution and minimal business disruption.
Skills
Job description
Humana seeks a self-driven Lead Software Engineer to join the Omnichannel API team. You will design, develop, secure, and enhance enterprise APIs for member-facing applications across Humana's digital and voice channels.
The role emphasizes modernization to deliver resilient, scalable omnichannel solutions within a Fortune 50 organization, with leadership responsibilities including mentoring engineers and influencing adoption of reusable practices.
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