Remote Lead Design Researcher - Healthcare UX

Jobgether; United States; Remote; USD 126,000 - 174,000; Full time

Benefits offered by this job

Annual base salary disclosed

Performance-based bonus

Comprehensive health insurance

401(k) retirement plan

Paid time off

Paid holidays

Remote-friendly

Job summary

Jobgether seeks a Lead Design Researcher to shape digital healthcare experiences by uncovering consumer needs and translating insights into product improvements. You will guide strategic research across the design lifecycle, from discovery to implementation, partnering with designers, PMs, analysts, and engineers to deliver accessible Medicare experiences.

The role supports a fully remote setup with collaboration across the United States, requiring strong leadership, storytelling, and

Qualifications

• Master's degree or higher in a research-related discipline such as Design Strategy, HCI, or Psychology.
• 8+ years leading design research initiatives in digital product contexts.
• Experience guiding research across discovery to implementation and collaborating with cross-functional teams.

Responsibilities

• Lead and manage design research programs through discovery, prototyping, testing, and implementation.
• Conduct current-state research and benchmarking to identify pain points and opportunities.
• Develop concepts using storyboard and wireframes to illustrate future-state experiences.
• Design and execute research plans, interview guides, and testing frameworks.
• Recruit participants for interviews, concept evaluations, and usability tests.
• Synthesize findings into clear insights and actionable opportunities for product teams.
• Translate research outcomes into backlog items and updated experience visions.
• Coach team members to plan and conduct research initiatives independently.
• Collaborate with product, engineering, and business teams to improve healthcare experiences.

Skills

Design research leadership

Qualitative methods

Quantitative methods

Stakeholder storytelling

Education

Master's degree or higher in a research-related discipline

Job description

Jobgether seeks a Lead Design Researcher to shape digital healthcare experiences by uncovering consumer needs and translating insights into product improvements. You will guide strategic research across the design lifecycle, from discovery to implementation, partnering with designers, PMs, analysts, and engineers to deliver accessible Medicare experiences.

The role supports a fully remote setup with collaboration across the United States, requiring strong leadership, storytelling, and