Senior AI Conversation Designer — Remote

Blink UX; Bellevue (WA); On-site; USD 125,000 - 138,000; Full time

Job summary

Blink UX is seeking a senior UX/conversational designer to craft end-to-end conversational experiences for AI-powered support systems. You will translate business needs into dialogue models, design flows, and brand-aligned content, collaborating with product, engineering, and research teams.

Responsibilities include creating wireflows, prototypes, applying usability insights, and ensuring accessibility and inclusive design across interfaces. Remote PST with Bellevue proximity preferred.

Qualifications

• 5–8+ years of experience in UX design, content design, or conversational design.
• Experience designing conversational experiences for generative or agentic AI.
• Strong understanding of human-centered design and UX best practices.
• Experience working in agile, cross-functional product teams.
• Portfolio demonstrating conversation flows, UX writing, or AI interaction design.
• Prompt design experience.
• Familiarity with conversation analytics and optimization techniques.

Responsibilities

• Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems.
• Translate business requirements and user needs into structured dialogue models and interaction patterns.
• Develop clear, concise, and brand-aligned conversational content.
• Collaborate cross-functionally with Product Managers, Engineers, and Researchers to deliver high-quality solutions.
• Create wireflows, conversation maps, and prototypes to communicate design intent.
• Apply usability testing insights and performance analytics to iterate and improve experiences.
• Ensure accessibility, inclusivity, and compliance standards are met in conversational interfaces.

Skills

Conversation flow design

Interaction design

Research usability testing

Cross-functional collaboration

Problem solving & systems thinking

Job description

Blink UX is seeking a senior UX/conversational designer to craft end-to-end conversational experiences for AI-powered support systems. You will translate business needs into dialogue models, design flows, and brand-aligned content, collaborating with product, engineering, and research teams.

Responsibilities include creating wireflows, prototypes, applying usability insights, and ensuring accessibility and inclusive design across interfaces. Remote PST with Bellevue proximity preferred.