Remote Lead, Account Services - Motors & Drives

GE Vernova, Inc.; Oregon; Hybrid; USD 91.000 - 152.000; Vollzeit

Benefits dieser Stelle

Health & welfare benefits

401(k) plan

Zusammenfassung

GE Vernova, Inc. is seeking a customer-focused professional to support pre- and post-contract administration, risk modeling, and contract estimating across services and projects.

You will partner with engineering, parts, services, and projects to translate customer needs into concrete plans and drive execution with cross-functional teams. The role requires 6 years in Services, Sales or Engineering, a bachelor's degree (or equivalent), and willingness to travel up to 30%.

Qualifikationen

• Bachelor's degree or equivalent experience; high school diploma/GED allowed with experience.
• 6 years of experience in Services, Sales or Engineering.
• Willingness to travel up to 30%.

Aufgaben

• Frequently engage with customers to win services projects and grow the business.
• Serve as the customer's single point of contact and collaborate with cross-functional teams to resolve issues.
• Coordinate with Operations, Engineering, Training, and Purchasing to maximize plant availability and service offerings.
• Translate customer needs into detailed plans and drive internal execution to meet targets.
• Develop long-term customer plans by understanding the organization, assets, downtime, and installed base.
• Ensure warranty and service obligations are met, timely delivery, quality, and profitability of service orders.
• Conduct site visits and routine calls to strengthen relationships and upsell services.
• Share lessons learned to improve standardization and efficiencies.

Kenntnisse

Customer interfacing

Motors & drives knowledge

Service Delivery/PM experience

Industry Metals/Oil & Gas

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

GE Vernova, Inc. is seeking a customer-focused professional to support pre- and post-contract administration, risk modeling, and contract estimating across services and projects.

You will partner with engineering, parts, services, and projects to translate customer needs into concrete plans and drive execution with cross-functional teams. The role requires 6 years in Services, Sales or Engineering, a bachelor's degree (or equivalent), and willingness to travel up to 30%.