Remote Launch & Venue Operations Specialist

LineLeap; Nashville (TN); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Stock options

401(k)

Medical, dental, vision

Disability insurance

Life insurance

Unlimited PTO

Remote work

Job summary

LineLeap is seeking a Launch Representative to join our remote-first Operations team, primarily based in Nashville. This role involves weekend work, evenings, and travel, with opportunities to impact venue partnerships and customer experiences across the platform.

You will support venue success, educate partners on LineLeap processes, and help launches with local bars while collaborating across teams to drive growth and operational excellence.

Qualifications

• Remote-first position with weekend work required.
• Evening hours with rotating schedule and travel.
• Based in Nashville, TN; remote role with periodic travel.

Responsibilities

• Support Venue Success team to address venue issues quickly and professionally.
• Become a product and knowledge expert for LineLeap technology and processes.
• Onboard new partners and nurture relationships with bars, especially in Nashville.
• Attend launches and events to engage venues and customers professionally.
• Coach new launch and local representatives as the team grows.
• Identify issues and trends through feedback loops to drive improvements.
• Shift focus as priorities change, including data entry, research, bar crawls, and ticketing support.

Job description

LineLeap is seeking a Launch Representative to join our remote-first Operations team, primarily based in Nashville. This role involves weekend work, evenings, and travel, with opportunities to impact venue partnerships and customer experiences across the platform.

You will support venue success, educate partners on LineLeap processes, and help launches with local bars while collaborating across teams to drive growth and operational excellence.