Remote LATAM Staff SRE – Global Payments

Paymentology Ltd.; United States; A distancia; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Paymentology is building the future of payments with a diverse, global engineering team. We’re seeking a Staff Site Reliability Engineer to own reliability across services, automation, and cloud infrastructure, primarily covering LATAM time zones.

You will collaborate with product engineers to improve service health, participate in on-call duties, and drive durable reliability improvements through automation and best practices across our global payments platform.

Formación

• 3+ years in Site Reliability Engineering or similar role.
• Strong understanding of cloud networking, distributed systems, and service architecture.
• Experience writing production code in Python, Go, Java, Kotlin, or Scala.
• Hands-on with AWS, Docker, GitHub Actions, Terraform, and Kubernetes (ECS/EKS).
• Experience with observability, CI/CD, production automation, and infrastructure as code.
• Understanding of AWS IAM and Active Directory security.
• Ability to apply SLIs, SLOs, and SLAs to assess health.
• Desire to learn, grow, and collaborate with a thoughtful team.
• A related degree or equivalent professional experience.

Responsabilidades

• Design, build and operate reliable software, cloud infrastructure, and reusable automation.
• Own reliability improvements end-to-end from investigation through delivery.
• Identify recurring operational problems and deliver durable solutions for reliability and performance.
• Contribute to design and code reviews, raising reliability and security risks early.
• Improve metrics, logs, traces, alerts, deployment safeguards, and recovery automation.
• Partner with product engineering teams to improve service health and self-service capabilities.
• Participate in 24/7 on-call rotation for business-critical services and lead incident responses.
• Lead or contribute to incident reviews and follow-ups to reduce impact.
• Share knowledge and mentor engineers in reliability practices.
• Automate client onboarding, deployments, and disaster recovery execution.

Conocimientos

Site Reliability

Cloud networking

Python/Go/Java

AWS & Kubernetes

Observability/CI/CD

IAM & security

SLIs/SLOs/SLAs

Troubleshooting

Learning/ collaboration

Educación

CS/IT degree or equivalent experience

Herramientas

AWS

Docker

GitHub Actions

Terraform

Kubernetes (ECS/EKS)

Descripción del empleo

Paymentology is building the future of payments with a diverse, global engineering team. We’re seeking a Staff Site Reliability Engineer to own reliability across services, automation, and cloud infrastructure, primarily covering LATAM time zones.

You will collaborate with product engineers to improve service health, participate in on-call duties, and drive durable reliability improvements through automation and best practices across our global payments platform.