Remote LATAM Customer Support Specialist (EN/ES/PT)

TripleTen; United States; Remote; USD 8,900 - 11,000; Full time

Benefits offered by this job

100% remote collaboration

Free access to company courses

Professional development in an intl. 팀

Job summary

TripleTen is an award-winning online school offering Full Stack Development, QA, and Data Analytics programs. We are hiring a Customer Support Agent to assist students from LATAM and Brazil, answering questions, easing doubts, and resolving technical issues.

Resumes should be in English. The role involves chat and email support, coordinating with the guidance team, and organizing information for efficient student assistance. This is a 100% remote position with cross-regional collaboration.

Qualifications

• 2+ years of experience in Customer Support.
• Advanced level of English (C1), Spanish (C1) and Portuguese.
• General understanding of the IT industry and basic experience with HTML, CSS, JavaScript, Python.

Responsibilities

• Help students by answering questions in chat rooms and mail channels.
• Accompany the learning process and communicate with the student guidance team.
• Work with a large amount of information and structure it accordingly.

Skills

English (C1)

Spanish (C1)

Portuguese

Customer-oriented

Multitasking

Job description

TripleTen is an award-winning online school offering Full Stack Development, QA, and Data Analytics programs. We are hiring a Customer Support Agent to assist students from LATAM and Brazil, answering questions, easing doubts, and resolving technical issues.

Resumes should be in English. The role involves chat and email support, coordinating with the guidance team, and organizing information for efficient student assistance. This is a 100% remote position with cross-regional collaboration.