Remote L&D Specialist — Healthcare Training

Conifer Health Solutions; United States; À distance; USD 55 000 - 88 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

Paid time off

401k match

Résumé du poste

Conifer Health Solutions seeks a Learning & Development Specialist to design and deliver standardized training for new hires, technical processes, and soft-skills across remote or classroom formats. The role partners with leaders to address development needs and hit performance metrics.

You will create curricula, measure outcomes, and collaborate with process teams to implement effective training solutions in a health care revenue cycle environment.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 2-3 years in training or leadership roles; experience in revenue cycle beneficial.
• Epic (Resolute, Grand Central) experience is a plus.

Responsabilités

• Deliver standardized new hire, technical, process and soft-skills training via instructor-led sessions (virtual, remote or classroom).
• Partner with leaders to address developmental needs and meet KPIs and SLAs.
• Create and maintain training curriculums and documentation; attend meetings with business partners and project teams.
• Act as performance consultant with Process and Operations to assess needs and recommend solutions.
• Perform other training duties as assigned.

Connaissances

Strong customer service

Verbal and written communication

Healthcare knowledge

Training needs analysis

Facilitation skills

Classroom management

Formation

High school diploma/GED

Bachelor’s degree preferred

2-3 years in training or leadership

Revenue cycle mgmt experience preferred

ATD Certification preferred

Epic (Resolute/Grand Central) is a plus

AR/billing/denials experience is a plus

Outils

MS Office 365

Teams

Description du poste

Conifer Health Solutions seeks a Learning & Development Specialist to design and deliver standardized training for new hires, technical processes, and soft-skills across remote or classroom formats. The role partners with leaders to address development needs and hit performance metrics.

You will create curricula, measure outcomes, and collaborate with process teams to implement effective training solutions in a health care revenue cycle environment.