Remote L&D Designer & Facilitator

Wellnow; United States; Remote; USD 68,000 - 83,000; Full time

Job summary

WellNow Urgent Care is seeking a Field, Learning & Development Specialist to craft and deliver engaging education for our remote teams across Illinois and New York. You’ll design role-specific programs, build content with Articulate Storyline/Rise 360, and manage delivery in a fast-paced healthcare environment.

You’ll collaborate with field leaders and SMEs, lead virtual sessions, and monitor learner progress to close performance gaps.

Qualifications

• 1–2 years in instructional design, L&D, and training facilitation.
• Understanding of adult learning theory and principles.
• Proficient with Articulate Storyline/Rise 360, Camtasia, Vyond, Captivate, Canva, Smartsheet, Monday.com.
• Proficient in Microsoft Office Suite and SharePoint.
• LMS experience preferred.
• Strong multitasking and time management.
• Excellent verbal and written communication.
• Ability to work independently and in a team.
• Residency in NY, PA, IL, IN, or MI.

Responsibilities

• Time is divided across instructional design, facilitation, and administrative work.
• Design and build instructionally sound, engaging learning experiences.
• Support the full design process from needs analysis through evaluation.
• Develop and improve content using video, simulations, e-learning, and live virtual learning.
• Organize materials into courses and curricula in the LMS.
• Collaborate with field leaders, SMEs, and L&D team members.
• Maintain accuracy and consistency of training materials with SME/ELT/Legal.
• Facilitate virtual instructor-led sessions for multiple markets.
• Deliver engaging training reflecting adult learning principles.
• Evaluate learner performance and report findings to stakeholders.
• Assist with project management tasks and updating project sheets.
• Track training records and organize logistics for sessions.
• Support administrative tasks and asset library maintenance.
• Support department goals and brand awareness.

Skills

Instructional design

Adult learning

Project management

Communication skills

Time management

Team collaboration

Tools

Articulate Storyline/Rise 360

Camtasia

Vyond

Captivate

Canva

Smartsheet

Monday.com

SharePoint

PowerPoint

Job description

WellNow Urgent Care is seeking a Field, Learning & Development Specialist to craft and deliver engaging education for our remote teams across Illinois and New York. You’ll design role-specific programs, build content with Articulate Storyline/Rise 360, and manage delivery in a fast-paced healthcare environment.

You’ll collaborate with field leaders and SMEs, lead virtual sessions, and monitor learner progress to close performance gaps.