Field Learning & Development Specialist — Healthcare Training

Wellnow

Alton (IL)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Job summary

WellNow Urgent Care in the United States seeks a Field Learning and Development Specialist to design and deliver targeted training for clinical and support team members, leveraging Articulate Storyline/Rise, Camtasia, and Microsoft Office. You will partner with field leaders to create content, facilitate virtual sessions across markets, and ensure training materials meet SME, ELT, and Legal standards.

The role requires 1–2 years in instructional design and a passion for adult learning, with

Qualifications

1-2 years experience in instructional design, learning and development (L&D), and training facilitation
Knowledge of adult learning theory and principles.
Proficiency in developing, designing, and editing instructional materials.
Proficiency in programs such as Articulate RISE 360, Storyline, Adobe Photoshop, Illustrator, InDesign, Vyond, Camtasia, Monday.com, and Smartsheet
Proficient in Microsoft Office Suite – i.e., multiple Outlook accounts, Word, Excel, OneNote, PowerPoint, etc. and SharePoint
Demonstrated ability to deliver engaging, impactful educational content.
Detail‑oriented and highly organized, with strong attention to detail, ensuring accuracy in content and logistics.
Willingness to work flexible hours, including evenings and weekends, as needed.
Must reside in one of the allowed states to be considered.
WellNow is part of TAG-The Aspen Group's family of healthcare brands.

Responsibilities

Design and deliver training for all team members, ensuring content is role‑specific and aligned with organizational goals.
Maintain the accuracy and consistency of training materials by seeking prior approval for changes or new content from SME, ELT, and Legal.
Facilitate specialized VILT sessions such as DOT BAT, Urine Collection, DOT guidelines, EPS, Spirometry, POC testing, OSHA compliance, QA protocols, and other management‑requested topics, delivered virtually to team members across all markets.
Evaluate learner performance by monitoring behaviors and identifying issues such as poor attitude, skill gaps, attendance challenges, or training difficulties, and communicate findings to clinical field trainers, Multi‑Site Managers, and Human Resources.
Assist with project management tasks, including building and updating detailed project plans.
Assess current training and data to recommend new trainings, updates, development tools, and applications.
Support department goals and priorities by tracking training records, reporting on program progress, and coordinating logistics for VILT sessions.