Field Learning & Development Training Designer

Wellnow; Illinois; On-site; USD 55,000 - 75,000; Full time

Job summary

WellNow Urgent Care is seeking a Field Learning and Development Specialist to design, deliver, and manage targeted training programs for clinical and non-clinical teams across its urgent care and occupational health footprint.

The role blends content creation using Articulate Storyline/Rise and Camtasia with facilitation of live and virtual sessions, evaluation of learner performance, and collaboration with field leaders to advance key business initiatives.

Qualifications

• 1-2 years experience in instructional design, learning and development (L&D), and training facilitation.
• Knowledge of adult learning theory and principles.
• Proficiency in developing, designing, and editing instructional materials.
• Proficiency in programs such as Articulate RISE 360, Storyline, Adobe Photoshop, Illustrator, InDesign, Vyond, Camtasia, Monday.com, and Smartsheet
• Proficient in Microsoft Office Suite – i.e., multiple Outlook accounts, Word, Excel, OneNote, PowerPoint, etc. and SharePoint
• Demonstrated ability to deliver engaging, impactful educational content.
• Detail‑oriented and highly organized, with strong attention to detail, ensuring accuracy in content and logistics.
• Willingness to work flexible hours, including evenings and weekends, as needed.
• Must reside in one of the states specified by WellNow.

Responsibilities

• Design and deliver training for all team members, ensuring content is role‑specific and aligned with organizational goals.
• Maintain the accuracy and consistency of training materials by seeking prior approval for changes or new content from SME, ELT, and Legal.
• Facilitate specialized VILT sessions such as DOT BAT, Urine Collection, DOT guidelines, EPS, Spirometry, POC testing, OSHA compliance, QA protocols, and other management‑requested topics, delivered virtually to team members across all markets.
• Evaluate learner performance by monitoring behaviors and identifying issues such as poor attitude, skill gaps, attendance challenges, or training difficulties, and communicate findings to clinical field trainers, Multi‑Site Managers, and Human Resources.
• Assist with project management tasks, including building and updating detailed project plans.
• Assess current training and data to recommend new trainings, updates, development tools, and applications.
• Support department goals and priorities by tracking training records, reporting on program progress, and coordinating logistics for VILT sessions.

Skills

Instructional design

Adult learning theory

Training facilitation

Content development

Communication

Project coordination

Tools

Articulate Rise 360

Articulate Storyline

Camtasia

PowerPoint

SharePoint

Smartsheet

Monday.com

Job description

WellNow Urgent Care is seeking a Field Learning and Development Specialist to design, deliver, and manage targeted training programs for clinical and non-clinical teams across its urgent care and occupational health footprint.

The role blends content creation using Articulate Storyline/Rise and Camtasia with facilitation of live and virtual sessions, evaluation of learner performance, and collaboration with field leaders to advance key business initiatives.