Learning Experience Designer — Hybrid L&D

Wellnow; Pennsylvania; On-site; USD 60,000 - 90,000; Full time

Job summary

WellNow Urgent Care is seeking an experienced Instructional Designer to design, develop, and deliver engaging learning experiences for our teams across the U.S. You will collaborate with SMEs, manage content in the LMS, and facilitate virtual training sessions to support DOT and QA training topics.

Strong communication and organizational skills are essential. You will work with Articulate Storyline/Rise 360, Camtasia, Vyond, Captivate, Canva, Smartsheet and Monday.com, and must be adept at

Qualifications

• Experience in instructional design, learning and development (L&D), and training facilitation.
• Working knowledge of adult learning theory and principles.
• Proficiency with authoring/design tools including Articulate Storyline/Rise 360, Camtasia, Vyond, Captivate, Canva, Smartsheet and Monday.com.
• Proficient with Microsoft Office Suite and SharePoint.
• LMS experience preferred.
• Strong organizational, multitasking, and time-management abilities.
• Excellent written and verbal communication and interpersonal skills.
• Detail-oriented and able to maintain content accuracy.
• Strong problem-solving, decision-making, and critical thinking skills.
• Able to work independently and in a team environment.
• Residency in NY, PA, IL, Indiana, or Michigan is preferred.

Responsibilities

• Design and build instructional experiences using Articulate/RISE 360, Storyline, and Powerpoint.
• Support the full design process from needs analysis through design, development, delivery, and evaluation.
• Collaborate with SMEs, field leaders, and L&D to improve learner experience.
• Develop content using multiple modalities including video, simulations, in-person and live virtual learning.
• Organize and sequence materials into courses and curriculum in the LMS.
• Maintain accuracy and consistency of training materials with SME, ELT and Legal approvals.
• Facilitate virtual instructor-led sessions across markets on topics such as DOT BAT, DOT DS, DOT guidelines, EPS, POC testing, QA protocols.
• Deliver engaging training reflecting adult learning principles.
• Evaluate learner performance and report findings to stakeholders.
• Assist with project management and track training records.
• Support administrative tasks, asset library, and standards documentation.
• Represent and maintain brand awareness across the organization.

Skills

Instructional design

Training facilitation

L&D

Adult learning theory

Articulate Storyline

Rise 360

Camtasia

Vyond

Captivate

Canva

Smartsheet

Monday.com

Microsoft Office

Outlook

Word

Excel

OneNote

PowerPoint

SharePoint

LMS experience

Task management

Communication skills

Attention to detail

Problem-solving

Teamwork

Job description

WellNow Urgent Care is seeking an experienced Instructional Designer to design, develop, and deliver engaging learning experiences for our teams across the U.S. You will collaborate with SMEs, manage content in the LMS, and facilitate virtual training sessions to support DOT and QA training topics.

Strong communication and organizational skills are essential. You will work with Articulate Storyline/Rise 360, Camtasia, Vyond, Captivate, Canva, Smartsheet and Monday.com, and must be adept at